Every now and again we are surprised with what a customer request us to do. The Applied Innovation Centre offers the standard Customer Service training courses. One of our clients however requested that we conduct a program to improve customer service thr

A closer look into the 4Ps of Innovation, particularly focusing on Press, whereby the external and internal environments are carefully examined, allowing for sound predictions and potential growth.

An Ideas Management System will help keep the ideas flowing throughout your team, so if you don't have one, how do you stay innovative? Here you'll find a few tips towards a proven system.

Here we present the key findings of our research into managers' perceptions on innovation.

Many organisations strive to develop innovative products, but fail to embed a complete culture that supports innovation. The following strategies should be considered to bring innovation to the people, processes and products of your organisation.

Innovation is the result of taking new ideas and applying them to achieve a result. In other words, it’s creativity’s practical partner. Innovation and creativity are keys to business success.

An innovation culture will give you a brighter future, but expecting to start it up next week may be unrealistic.