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The Business Innovation and Creativity Indicators (BICI)

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The Performance Development Discussions

A leader’s effectiveness is determined, more than anything, by the way performance is managed and relationships are developed and maintained.

This one-day program provides a comprehensive exploration of effective approaches to performance and the development of the skill of “the performance conversation”.

Participants learn how to use the performance management cycle and a proven performance management system that links individual performance with organisational objectives. More importantly, participants leave the program confident in their ability to conduct effective performance conversations and manage difficult situations when performance problems arise.